'Never Alone' Ceramic Mug

Every Rescued piece is rooted in Colossians 1:13–14—crafted to inspire bold living and spark conversations wherever your journey takes you.  

This sturdy white mug is built for everyday use—perfect for morning coffee, afternoon tea, or any drink you enjoy throughout the day. Its smooth ceramic surface brings out vibrant colors and crisp detail, ensuring the design stays bright and bold wash after wash. Made from high-quality, lead- and BPA-free ceramic, this mug is both dishwasher and microwave safe—simple, reliable, and ready for daily comfort.

• Ceramic
• Lead and BPA-free material
• Dishwasher and microwave safe
• Blank product sourced from China

Care Instructions

Your Rescued Mug was made to handle early mornings, long shifts, and slow evenings by the fire. Take care of it, and it’ll keep your coffee, tea, or cocoa warm for years to come.

Cleaning Care

• Everyday Clean: Dishwasher safe for easy care. For best long-term results, place on the top rack and use mild detergent.
  
• Hand Wash for Longevity: Gently wash with warm water, mild soap, and a soft sponge to preserve the glossy finish and printed design.
  
• Avoid Abrasives: Skip steel wool or harsh scrubbers that can scratch the glaze.
  
• Stain Tip: For stubborn coffee or tea marks, use a paste of baking soda and water—rinse thoroughly afterward.

Usage & Handling

• Temperature Safety: Avoid sudden temperature changes (like pouring boiling water into a mug straight from the fridge). Gradual heating helps prevent cracks.
  
• Microwave Use: Safe for reheating beverages, but avoid microwaving if the mug is cracked or chipped.
  
• Handle with Care: Ceramic is sturdy but not indestructible—set it down gently and avoid knocking it against hard surfaces.

Drying & Storage

• Air Dry: Let your mug dry completely before storing to prevent moisture buildup.
  
• Storage: Store upright in a cupboard or on an open shelf. Avoid stacking tightly to protect rims and handles from chips.

Built to Last

Every Rescued mug is crafted for daily use and timeless comfort. With a little care, it will age gracefully—gaining the character and warmth of the memories shared over it.

And when it’s finally time for a new one, we hope you’ll choose Rescued again—helping us keep sharing the greatest rescue story.

Disclaimer

The White Glossy Mug may vary slightly in size by up to ±0.1″ (2 mm) due to the nature of the production process. These small variations are normal and will not affect the mug’s quality, durability, or performance.

Product Measurements

The 15 oz mug holds roughly 1 ¾ cups of liquid—perfect for a full pour of morning coffee, tea, or cocoa without worrying about spills.

At 4.7″ (11.9 cm) tall and 3.3″ (8.5 cm) wide, it’s comfortably larger than a standard diner mug, giving you extra room for creamer, foam, or marshmallows.

How long does it take to make my order?

Each item is made to order. It typically takes 3–7 business days to create, and may take slightly longer during peak seasons or holidays.

How long does shipping take?

• USA & Canada (Standard): 3–4 business days
• USA & Canada (Express): 1–3 business days (when available)
• Australia & New Zealand (Standard): 5–20 business days
• Australia & New Zealand (Express): 3–7 business days (when available)

When will I get my order?

• USA & Canada: about 5–11 business days total
• Australia & New Zealand: about 7–25 business days total

Do you ship everywhere?

We currently ship to the USA, Canada, Australia, and New Zealand.
At this time, we do not ship to the UK, EU, or other international regions.
We’re working toward offering global shipping soon—stay tuned!

Will I get tracking?

Yes—once your order ships, you’ll receive a tracking link by email.

A quick note from us

Our goal is to keep serving you better. With print-on-demand, we don’t control shipping speed yet—but our long-term plan is to open our own warehouse so we can deliver even faster. Thanks for supporting us as we grow!

If Something’s Wrong

If your order arrives damaged, misprinted, or incorrect, let us know within 7 days of delivery.
Our production partner will send you a replacement at no cost—no hassle, and usually no need to ship anything back.

Prefer a refund instead? Just ask—we can process it back to your original payment method.

If It’s About Size or Preference

Since every piece is made to order, we cannot accept returns or exchanges for issues like size, color, or change of mind.
To help, we provide detailed size guides on product pages—please double-check before ordering.

Our Promise

Replacements are our default solution, but refunds are available if preferred. Either way, you won’t be left hanging—we’ll make sure you’re taken care of.

Quick Steps

1. Email us at hello@liverescued.com with your order number, a short description of the issue, and a photos of the product or print problems.
2. We’ll coordinate with our production partner to resolve it quickly.

A Note From Us

Rescued was built on trust, family, and faith. While we can’t accept every return due to the nature of print-on-demand, we’ll always do our best to take care of you if something goes wrong.

We also want to be transparent: this is the best return policy we can offer right now. As we grow and move beyond print-on-demand, our goal is to provide a more flexible and customer-friendly policy that continues to serve you well.